You would send them to customer service if the item has already been received. His number is 719-570-9928. Email is customercare@elev8distribution.com
This does happen from time to time and it really really sucks. Shitty people out there take advantage of our online world now. We hate to hear this as much as you do, and it pains us to say that once the package leaves our hands, it is out of our control. Please see our …
Continue reading “What if my package or order says it was delivered, but I never received it?”
You can do that by going to our product registration page and filling out this form. To see the registration database click here (no public access)
There could be a few reasons. Are you breathing too fast? The faster the draw, the cooler the vapor. Turn the unit up, or inhale slower to get a hotter vape. The vape worked before and now it is not? This could be done when moving your vape, or if you changed the heater cover. …
Continue reading “why is my silver surfer not getting hot enough?”
We do not use Fedex to ship to a P.O. Box because Fedex will charge us an extra $9.00 to do so. USPS make this happen so you use USPS for their post office box They are competition.
Exclusions Volcano Vape Custom Glass Plenty Vape Glass Repairs Mighty Vape PuffCo Peak Crafty Vape Pax Products Drinks Cigarettes Butane Charlotte’s Web 3OZ Blunt Wraps Clearance Tobacco/ Nicotine Products Firefly Vape DaVinci IQ/Ascent Whitney Harmon Quaves (25% Max) We also do not allow double discounts, they will get the greater discounts.
The wand becomes stuck because the glass is such a perfect fit and when the cool wand goes into the heater cover it expands slightly. This very slight expansion will cause the wand and heater cover to get stuck. To avoid this lightly insert your wand into the heater cover on a DBV or concial …
Continue reading “Ground glass wand is stuck in the conical heater cover and can’t be removed”
Elev8 – Mind – Body – Spirit Code of Ethics Here at Elev8 we have this code of ethics because we believe in it. Yes, it is longer than some, but its that real to us. We feel by adhering to these codes of conduct we will build the billion-dollar company we have envisioned. The …
Continue reading “Does the company have a mission or vision statement?”
No, us as the shippers do not know what your government will charge for the duties or taxes so they are not included in your order total
We can most likely fix ground glass joints, but require a photo to see exactly how it was broken. Ground Glass joint repair cost 40$, plus return shipping costs. Most repairs can take 1-3 weeks depending on the workload of our Glass Shop. This is for 7th Floor products If they have another item that …