Adding a New Printer to a Computer

Depending on the model of the printer and how it is accessed from the computer, the steps will vary slightly, for the purpose of this article I will be showing how to add a Brother printer that is networked.

First thing is to look at the model of the printer.

The shipping station printer is a Brother HL-L5100DN printer, and it is setup for network access.

Once that information is determined, go to Brothers Support Page

Click onto Product Search.

Once the search window is available type in the printer model number.

Click Search.

Once the results pull up,  Click on Downloads

The next screen will ask for what operating system you are using, the software is pretty good at guessing what operating system you have and prepopulating the field, but confirm just to double check it.

Once confirmed click OK.

You will be asked which software you would like to download, the Full Suite of Printer Software or just the Driver.

Select the Full Driver and Software Package

Once clicked on you will be asked to agree to the End User License Agreement.

Download will start and the progress will be shown in the top bar.

Once the file has completed downloading, navigate to where it was saved, most likely the Downloads folder.

Create a new folder in the Downloads, called Brother Printer.

Drag the newly downloaded file into the folder.

Double click on the file name, to expand the files.

Click into the fold and look for start.exe, double click on it, and allow it to change the hard drive.

Confirm Language selection.

Press Next.

Click to check the box at the bottom of the Eula, press Next

Select Wired Network Connection (Ethernet)

Click Next.

Click Next, the printer is already connected.

Wait for the IP Scanner to find the new Printer.

Select the Radio button next to the Printer Model Name.

Click Next.

Leave the selection as Standard, and press Next. 

Allow the software installation to complete, and then in the next window uncheck Brother Product Research and Support Program.  Click Next.

Click Finish.

You can close the browser window that opens after the Finish button is clicked.

Now that the printer is installed go to the Start Menu and Settings.

Click on Devices

Click on Printers & Scanners in the left side bar.

Find the recently added printer.

Click on the printer name and Click Manage.

Confirm the printer isn’t selected as Default Printer, especially if the printer is a color printer.

Otherwise the printer should appear in your available printers dropdown menu.  If it does not close the program you are attempting to print from and reopen it.

Who do we reach out to when there is an issue with a shipment?

Our representatives for shipping items through Fedex are the following:


Michael Ward Fedex International Rep
mdward@fedex.com 
+1 (303) 949-8015
Jimmy Fedex Domestic Rep
Looking for updated number.
UPS our shipments go through the account set up in Shipstation, so they have to be contacted through Shipstation Support
USPS issues can be directed through USPS Business Select Support at the following contact information.
888-707-7226
or by email at:
BusinessSupport@usps.gov or uspsselect@usps.gov
Our business development rep is John Giron, but I find he is generally not very quick to respond.  (John is not a point of contact for missing or damaged packages, just regarding sales and Business development.)
His number is 719-235-2225
and email is:
John.M.Giron@usps.gov
DHL rep for quoting outgoing international shipments
Bryson Davis

Phone: +1 (800)228-3552 EXT 46058

Email: Bryson.Davis@dhl.com