Who do we reach out to when there is an issue with a shipment?

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Our representatives for shipping items through Fedex are the following:


Michael Ward Fedex International Rep
mdward@fedex.com 
+1 (303) 949-8015
Jimmy Fedex Domestic Rep
Looking for updated number.
UPS our shipments go through the account set up in Shipstation, so they have to be contacted through Shipstation Support
USPS issues can be directed through USPS Business Select Support at the following contact information.
888-707-7226
or by email at:
BusinessSupport@usps.gov or uspsselect@usps.gov
Our business development rep is John Giron, but I find he is generally not very quick to respond.  (John is not a point of contact for missing or damaged packages, just regarding sales and Business development.)
His number is 719-235-2225
and email is:
John.M.Giron@usps.gov
DHL rep for quoting outgoing international shipments
Bryson Davis

Phone: +1 (800)228-3552 EXT 46058

Email: Bryson.Davis@dhl.com