Category: z – Internal CS

Home Frequently Asked Questions (FAQ) z - Internal CS
Checking SSV

The bagging station will complete assembly of the SSV, at which point they will add it to the ship desk for checking and if there are any additional parts that need to be picked for the order. Remove the plastic bag if it is around the storage bag. The bag can be brought all the …

Customer requesting to Return Purchase.

What to do if a customer reaches out to return a purchased item. The first step in the process is to see when the order was placed and received. Our return policy has a 30 day satisfaction guarantee window. If the customer received the parts 3 months ago but just now tested them, and aren’t …

Where to Find List of Elev8 Ambassadors Public

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Can I use payment plans such as Affirm, Sezzle, Afterpay, Klarna, Zip co, Shop Pay, Splitit, Perpay, Paypal or other installment plans?

We are able to accommodate PayPal, and we offer Sezzle installment plans. To use Sezzle the customer need to place the order through the front side of the site. We are able to create the order and save it as a Draft Order, at which point we can send the link to the cart to …

How to check Suspicious Orders with Eye4Fraud

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Trade in for Glass Pieces

When a customer offers to trade in a piece of glass, before we agree to anything have them submit photos of the pieces to assure we are even interested in the glass piece. Even if the piece has been used we still may accept it for a trade in.

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