Category: z – Internal CS

Home Frequently Asked Questions (FAQ) z - Internal CS
Trade in for Glass Pieces

When a customer offers to trade in a piece of glass, before we agree to anything have them submit photos of the pieces to assure we are even interested in the glass piece. Even if the piece has been used we still may accept it for a trade in.

Filing Claims for Route Shipment Insurance

Filing Claims for Route Shipment Insurance Customers are also able to file the claim for their shipment with the order ID or Route ID that is emailed them after completing the purchase, and the email address they used for the purchase, on Claims.route.com If the customer is not comfortable with the process, we can also …

Protected: Search for Serial Numbers in Elev8.one

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Protected: Checking for New Completions on Elev8 Retail University.

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Updating Big Commerce Users for Ambassador Signups Public

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Elev8R Vaporizer Trouble Shooting
Wax Maxer Vaporizer Troubleshooting

Troubleshooting the Wax Maxer V2 Pro Dab Pen: The heater seems to go out or burn out very fast. Your Wax Maxer heater will last a very long time if you keep it from over heating.  This will happen when it runs dry.  The concentrates in the pen actually also help to keep the heater …

Protected: Sidekick Portable Vaporizer Trouble Shooting

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Super Surfer Vaporizer Trouble Shooting
Da Buddha DBV Vaporizer Trouble Shooting