Cannabis oils and most other oils do not need to get hotter than 500 degrees. A lighter gets well above this temperature. Our flavor discs are designed to have a TON of surface area to absorb the oils. This large surface area makes for super thin walls of ceramic. This allows the disc to get …
Continue reading “How is it that our Flavor discs don’t need a torch?”
Typically if this is the very end user we will fix the unit so the shop owners can do what they do best. For DOA units RMA process you can see here Refer to the RMA policy for end-users
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You can fill out this form. This form is filled out and customer service is notified and the order is processed.
If you have a customer that needs a refund please fill out this form. Refunds will be done as soon as we can. Our bookkeeper is only here Thursday and Friday.
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They can download them from our site. This can click on the image and then open the link in the new tab. Then save the image. Our Shared image Folder is great for this Images and logos for products
You will send an email to Adam with them to move this process forward. Their system must be able to work with Big Commerce API
No Wholesale customers get special pricing and have separate wholesale deals to retail deals.
Brand rep ID to be adjusted during our sales so that you can still offer a better deal to your customers. Please contact Theresa if assistance is needed.