All glass made by Elev8 Premier and sold under the Elev8 Distribution brand is covered by a 10 day Manufacturer’s warranty. If the customer receives their product and there is a crack or it breaks within that 10 day period they are able to send us a message or call and after sending photos of …
Continue reading “Glass Defects Warranty Requests (Not Phoenix Oath Claims)”
From what we know we feel the all glass vapor tamer cools better than the saturn vapor tamer. We feel this as the saturn has the vapor go through the tube, that is then cooled by the beads. The all glass has the air go through the small air spaces in between the beads. This …
If a shipping label needs to be voided for either the incorrect shipping class or modification of the label address, you need to make sure that after the label is recreated the customer gets an email with the new label tracking information, otherwise they will only receive the one that is now cancelled, which will …
Boxes are ordered from Colorado Industrial Packaging (dial 1 before inputting number) 719-591-9495 Ext 1. Hours are 8am-4pm Mon – Friday. Note: We must order a total quantity that will qualify for free shipping. Common amounts for ordering boxes is as follows: 4x4x4 – 100 6x6x4 – 50 8x4x4 – 100 8x8x4 – 25 10x8x8 …
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Due to the presence of rodents in the storage area at the Elev8 Ranch, the cleaning procedure for the diffuser beads needs to specifically handle the disinfecting of all beads. Always take precautions when cleaning to reduce your risk of getting sick. Before you begin cleaning, prepare by gathering the proper equipment. Vinyl or Rubber …
Continue reading “Proper cleaning of Diffuser Beads received from Elev8 Ranch”
Creating a Draft Order in Elev8 BigCommerce Made by Steve Kelnhofer with Scribe 1. Switch to tab Elev8 BigCommerce Control Panel” 2. Click “Orders” 3. Click “Add” 4. Click the “Search” field. 5. look for the customer with their name, email or past order number 6. Click “on customer or add them as new “ …
Shipping wholesale orders is very similar to shipping retail orders, there are just a few more steps to accomplish the task. First is assessing the whole order to decide what size box it requires or if there is enough product to necessitate multiple boxes. Optimal as always is the least amount of boxes and the …
Continue reading “Shipping wholesale orders when the main shipper is out of the office.”
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