Author: Adam

Printing Heater repair kit, EOK Kit, and Ball Vape Conversion Kit Labels

How to print labels for Heater repair kit, EOK Kit, and Ball Vape Conversion Kits.

  1. Go the to the computer next to shipping.
  2. Login and look on the desktop on the right monitor for the Icon for EOK QR Code, Baller Series QR Code and Heater Repair Kit Instructions QR Code double left Click on which ever one you are looking to print.
  3. This will open up the Dymo Design Software and preload the label.
  4. Once the label is open in the program make sure there are no issues with the wording or design of the label.
  5. Once confirmed, left click on the Gear next to Print in the bottom right corner.
  6. Select number of labels you would like to print.
  7. Left Click on Print at the bottom of the dialog box.
  8. Make sure labels don’t jam in the printer, and wait for them to complete printing.
  9. Labels once printed will be applied to the outside of the Dab  Mat packaging that goes into the EOK Kit, on the outside of the Box for the Baller Series Packaging or on the Ziplock that the Replacement heater is sent in.

Extra Labels, it’s nice to have a few extra labels to go in the bin with the pre-made kits just in case one needs to be made up in situ for an order going out.

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The Internet is Out

The Internet has gone out

What to when the internet is not working.

  1. If you are at Elev8 Distribution, Elev8 Downtown or Hemp, access Xfinity Service outage map on a device that that the internet is working on.
  2. Enter the address of the location you are at and search.
  3. If the map says everything is good, the issue is in the hardware on site.
  4. If you are on a device connected to the internet through Wifi at Elev8 Distribution, check if the internet is working on a device wired to the internet. If there is no issue on a computer wired to the internet Reboot the Wireless Access Point
  5. If the map says there is an issue that is being worked on, and you are at Elev8 Distribution Warehouse switch over to the cellular backup device and continue checking the status of the the main service.
  6. If the issue is in the warehouse start with rebooting the Comcast modem.
  7. Reach around the back of the comcast modem and disconnect the power plug.
  8. Leave the plug out for approximately 10 seconds.
  9. Plug the device back in and wait for the activity lights to come back on.
  10. Go to a device that is wired to the network do not check on something that is wirelessly connected.
  11. If the internet is not working still, go to the router and power cycle that.
  12. Just to the left of the Comcast Modem is the Router.
  13. Reach around the back to the power cord.
  14. Just like the Comcast modem, disconnect the power cord, and leave it disconnected for 10 seconds.
  15. Plug the power cord back in and test for connectivity on a device that is wired to the network, not connected to wireless.
  16. Go to a device that is wired to the network do not check on something that is wirelessly connected.
  17. If the internet is not working still, check the network switch that is upstairs and behind Steve’s Desk, if the power lights are not on, check that the power cord is connected at both ends and confirm that it is functioning.
  18. If these are all tested go to the Xfinity Outage Map again and check the address. If the address is now showing an outage, switch over to the cellular backup device.