All glass made by Elev8 Premier and sold under the Elev8 Distribution brand is covered by a 10 day Manufacturer’s warranty. If the customer receives their product and there is a crack or it breaks within that 10 day period they are able to send us a message or call and after sending photos of …
Continue reading “Glass Defects Warranty Requests (Not Phoenix Oath Claims)”
The bagging station will complete assembly of the SSV, at which point they will add it to the ship desk for checking and if there are any additional parts that need to be picked for the order. Remove the plastic bag if it is around the storage bag. The bag can be brought all the …
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Cremation glass can be a process, and we want to make it easy for all and make it right Work with the customer to find what they like. The fastest and easiest way is to pick an item we already have, or we can make a item like what we have. Custom work that has …
Continue reading “How to order cremation art glass as an Elev8 Ambassador or for wholesale”
Yes, duff jars can be customized in many ways. Each is very unique so the Elev8 Premier would have to be contacted in order to find out the price.
NO, once the order is submitted you can not retro a refund. You must cancel the order and reorder with a coupon code. We have a sheet of refunds due to this and I believe we should not offer this service.
The artist needs to fill out this form
Yes, many of the Elev8 pipes can have marbles added to them. See them below, and check out the site for what we have. It takes our team of glassblowers about 3-5 days to get to it and fihish adding the marbles.
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1) Custom glass orders will cost at least 100$: the charge is for time for the blower and materials, as creating custom items are time-consuming and could have things that break. 2) Custom Work can take anywhere between 1-8 Weeks to complete, as the time frame depends on the glass shops workload and availability of …