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I’m paying with Check / Money Order, where do I send my payment?

Please make checks payable to “Elev8 Distribution” and send to: Elev8 Distribution 1450 Aviation Way Colorado Springs, Co 80916

How long do I have to wait before my order is shipped?

Our processing time on standard orders is 48 hours, with exception to out-of-stock items. We try our best to get them out in 24 hours, but we are not Amazon and have a small staff. Know we do everything in our power to get your order out ASAP Processing time on custom vape orders is […]

If a customer forgets to put in my consultant number or name for an Elev8 At Home order do I have a chance to fix it?

Yes, the best way is to email our service team ASAP by contacting them at customercare@elev8distribution or call 719-418-1254

ow do I Modify / Cancel my order

Please call us at 719-570-9928 as soon as possible.

Did my order go through?

You should receive an e-mail confirmation when your order is submitted for processing and another e-mail when your order is shipped.  You can always call 719-570-9928 If you created a user account and were logged in at the time of purchase, you may check the status of your order at any time by logging in […]

HOW DO I ORDER CUSTOM GLASS?

If you would like to order custom glass you can contact us directly to place your order Custom glass orders may take 2 to 8 weeks to complete, depending on the complexity and schedule of the blowers. Once the order is placed the artist that will make your custom glass will contact you to discuss […]