When a customer makes an error on their mailing address, what is the procedure to correct the situation?

Home Frequently Asked Questions (FAQ) z - Internal CS When a customer makes an error on their mailing ad....

If the customer made the mistake, it is up to them to pay for any change of delivery address charges. We can contact the shipping carrier to see what can be done to make the correction. If the package was already delivered, and the package was not returned to us, it is on the customer to order again with the correct address, since it was their error in the first place.

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