Voiding and recreating shipping labels

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How to void a label in shipstation

 

ATTN: If a shipping label needs to be voided for either the incorrect shipping class or modification of the label address, you need to make sure that after the label is recreated the customer gets an email with the new label tracking information, otherwise they will only receive the one that is now cancelled, which will cause confusion and frustration on their part.

to recreate the label on the same order, simply select the green create and print label button on the bottom right hand corner. You may change any parameters needed before doing so if a mistake was made. (i.e. box size, weight, address, etc.)