Category: Shipping

How To Wrap Glass For Shipping

Wrapping glass is very important in order to get the customer their glass safely.

Where do I go for help with questions that arise?

Good day, when a question arises it is important that we are all utilizing https://elev8glass.com/ Please keep in mind that not every person communicates in the same way so inputting keywords vs a question may help some.  For example You will see I asked the database ” How do I check for Messages” and there are no answers.  …

Protected: Wholesale Elev8 Packing Procedure

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Protected: Packing Elev8 Distribution boxes and vehicles

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Protected: Processing Retail Orders for Shipping

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Protected: Picking for Wholesale Orders

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Protected: Wrapping Standards and Procedures for Shipping

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What do I do if Fedex Ship Manager will not allow me to process a shipment?

Fedex Ship Manager will not be able to process shipments to certain locations like the British Virgin Islands even though there are FedEx facilities there. Usually, these are destinations that have unusual infrastructure. Sometimes when this happens you can ship the package through Fedex.com’s “Create a Shipment” tool, this is an alternate method for shipping …

Do I get commision when I use my 45% discount

No, you do not get paid any commission on your 45% discounts No commission is applied to any promotion or discount that results in 30% or more

Who does a Customer reach out to with an issue with tracking information?

If you have tracking info you need you can reach your customer service at.  This is good for retail and wholesale orders 719-570-9928 or customercare@elev8distribution.com