When UPS or FedEx makes a guarantee on shipping time for their delivery, they stand behind those with money back guarantees. For FedEx the Guaranteed services are the following: FedEx Priority Overnight FedEx Standard Overnight FedEx 2Day® A.M. Do note this does not include standard 2Day anymore. For UPS the Guaranteed services are the following: UPS …
Start by going to File a Claim Login to the FedEx account, locate the username and password or ask Steve or Adam to provide it to you. Once logged in Copy the Tracking number for the shipment. Below that is a drop down box for all the different claim types, choose the one that fits …
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search the tracking number with Global Post. If the last tracking even is over 2 weeks prior start processing a lost package claim. On the Global Post Tracking Page, go to Resources on the Top Right to the Left of Request a Demo. …
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When processing packages sometimes the Scale will stop reading when the button is pressed or the thermal printer will not print the shipping label. Here are the steps to resolve this. If there is an issue with the Thermal Printer or Laser Printer Confirm that ShipStation Connect is running on the Shipping Computer. Right click …
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The bagging station will complete assembly of the SSV, at which point they will add it to the ship desk for checking and if there are any additional parts that need to be picked for the order. Remove the plastic bag if it is around the storage bag. The bag can be brought all the …
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Washing Diffuser Beads All diffuser beads coming out of the plastic bags that came from the shipment need to be washed before they can be used in Vapor Tamers, or sold as Diffuser Beads, or Terp Pearls. These are the things you’ll need to complete this task: Diffuser beads that are dirty Colander (Plastic one …
Filing Claims for Route Shipment Insurance Customers are also able to file the claim for their shipment with the order ID or Route ID that is emailed them after completing the purchase, and the email address they used for the purchase, on Claims.route.com If the customer is not comfortable with the process, we can also …
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