Category Archives:

What do I do if Fedex Ship Manager will not allow me to process a shipment?

Fedex Ship Manager will not be able to process shipments to certain locations like the British Virgin Islands even though there are FedEx facilities there. Usually, these are destinations that have unusual infrastructure. Sometimes when this happens you can ship the package through Fedex.com’s “Create a Shipment” tool, this is an alternate method for shipping […]

Do I get commision when I use my 45% discount

No, you do not get paid any commission on your 45% discounts No commission is applied to any promotion or discount that results in 30% or more

Who does a Customer reach out to with an issue with tracking information?

If you have tracking info you need you can reach your customer service at.  This is good for retail and wholesale orders 719-570-9928 or customercare@elev8distribution.com

Elev8 Distribution Shipping Job Duties and Procedures to success

See Protected Link  

What are your retail shipping time frames?

For items in stock we aim for a 2 day timeframe.  While we wish we could do what Amazon does, we are a small shop and many of our items are customizable and require a little more time and attention. Custom glass can take up to 3 weeks to be produced.

Protected: How should we have someone pay shipping for the Elev8 Giveaway?

There is no excerpt because this is a protected post.

What places do you ship to? Do you ship internationally?

We can ship anywhere in the world. There are risks involved with shipping to Germany or Israel, among others. If you’d like to hear those risks and complete an order, please contact us. Yes, we offer international shipping to nearly all countries. When ordering be aware that you may have to pay VAT tax or […]

How much will shipping cost?

Once you have your selected item in your shopping cart, you may estimate shipping charges by entering your information at the bottom of the page. Shipping cost depends on the weight and size of what you order.

How long do I have to wait before my order is shipped?

Our processing time on standard orders is 48 hours, with exception to out-of-stock items. We try our best to get them out in 24 hours, but we are not Amazon and have a small staff. Know we do everything in our power to get your order out ASAP Processing time on custom vape orders is […]

How discrete is your packaging?

We ship in discreet brown boxes or regular U.S. Postal Service boxes and the sender is listed as “Elev8”.