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What are your retail shipping time frames?

For items in stock we aim for a 2 day timeframe.  While we wish we could do what Amazon does, we are a small shop and many of our items are customizable and require a little more time and attention. Custom glass can take up to 3 weeks to be produced.

Protected: How should we have someone pay shipping for the Elev8 Giveaway?

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What places do you ship to? Do you ship internationally?

We can ship anywhere in the world. There are risks involved with shipping to Germany or Israel, among others. If you’d like to hear those risks and complete an order, please contact us. Yes, we offer international shipping to nearly all countries. When ordering be aware that you may have to pay VAT tax or […]

How much will shipping cost?

Once you have your selected item in your shopping cart, you may estimate shipping charges by entering your information at the bottom of the page. Shipping cost depends on the weight and size of what you order.

How long do I have to wait before my order is shipped?

Our processing time on standard orders is 48 hours, with exception to out-of-stock items. We try our best to get them out in 24 hours, but we are not Amazon and have a small staff. Know we do everything in our power to get your order out ASAP Processing time on custom vape orders is […]

How discrete is your packaging?

We ship in discreet brown boxes or regular U.S. Postal Service boxes and the sender is listed as “Elev8”.

Help! I entered the wrong shipping address and I need to change it.

Please contact us as soon as possible to correct your shipping information. Once an order has left our warehouse we are unable to retrieve it from the postal service. If you selected UPS or FedEx for your shipping method, we *may* be able to contact them and request delivery to an alternate address. This is […]