Category: Shipping

Scheduling USPS Package Pickups
Voiding and recreating shipping labels

If a shipping label needs to be voided for either the incorrect shipping class or modification of the label address, you need to make sure that after the label is recreated the customer gets an email with the new label tracking information, otherwise they will only receive the one that is now cancelled, which will …

Ordering Boxes for Shipping

Boxes are ordered from Colorado Industrial Packaging (dial 1 before inputting number) 719-591-9495 Ext 1. Hours are 8am-4pm Mon – Friday. Note: We must order a total quantity that will qualify for free shipping. Common amounts for ordering boxes is as follows: 4x4x4 – 100 6x6x4 – 50 8x4x4 – 100 8x8x4 – 25 10x8x8 …

Do outside artist water pipes come with a bowl

Only if the piece has a bowl with it, otherwise a cone bowl is not provided.

Shipping days Services are closed.

UPS:  New Year’s Day Memorial Day Independence Day Labor Day Thanksgiving Day Christmas Day (Dec. 25th) New Year’s Eve USPS: New Year’s Day MLK Day President’s Day Memorial Day Juneteenth National Independence Day Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day FedEx: Memorial Day Independence Day Labor Day Thanksgiving Day Christmas …

How to check the flavor savor

Pull hard on the flavor savors.  Most all all good, but you must pull hard, if it snaps throw it away.  If it does not

Refunds for Guaranteed Shipping Services

When UPS or FedEx makes a guarantee on shipping time for their delivery, they stand behind those with money back guarantees. For FedEx the Guaranteed services are the following: FedEx Priority Overnight FedEx Standard Overnight FedEx 2Day® A.M. Do note this does not include standard 2Day anymore. For UPS the Guaranteed services are the following: UPS …

Protected: Filing a FedEx Lost Package or Damage Claim

There is no excerpt because this is a protected post.

Filing a Lost Package Claim with Global Post

search the tracking number with Global Post. If the last tracking even is over 2 weeks prior start processing a lost package claim. On the Global Post Tracking Page, go to Resources on the Top Right to the Left of Request a Demo.                          …

Scale or Printer won’t connect to shipping computer

When processing packages sometimes the Scale will stop reading when the button is pressed or the thermal printer will not print the shipping label. Here are the steps to resolve this. If there is an issue with the Thermal Printer or Laser Printer Confirm that ShipStation Connect is running on the Shipping Computer. Right click …