Shipped Orders from ShipStation Marking Wholesale Needs Quote in BigCommerce

Home Frequently Asked Questions (FAQ) z - Internal CS z- Internal IT Shipped Orders from ShipStation Marking Wholesale ....

When an order is shipped in ShipStation it should notify BigCommerce with updating the status to Shipped.

If there are orders coming into BigCommerce with the Status of Wholesale (needs shipping quote)

Check that the ShipStation Connect app running on the Shipping Computer is connected and online.

The process for checking that can be found HERE