All service locations will have an Underline Gateway (also known as an ONT: Optical Network Terminal) installed connecting the site to the Underline network. We provide the Adran SDG 854-6 (Wi-Fi 6) device. The Underline Gateway is virtually controlled and configured through your Underline account, in case you’d like to change things like the WiFi …
This process can’t be completed until the Extension has been setup on the Phone Server Side Locate a Polycom IP335 phone and power cord. The phones will accept up to 24V of input from the power transformers, locate one that sufficient to power it on. Plug in the network cable to the Lan Port on …
Open this Asterisk Phone Server make sure you are in the internal network at 6335 E Platte. Once to the log in, use the Username extensions and the password in the spreadsheet. Once logged in, Click on Extensions in the top Left of the bar. That will bring you to the list of existing extensions. …
In Big Commerce make sure that the Option set for the 500 error product doesn’t have pricing rules that take more than the price of the item off when an option is selected.
Confirm that the 6335 Side has internet, go to any one of the computers and try to access a website. If this side internet walk up to the Server Closet and look at the Blue box to the left side of the shelf. Confirm that the cables are plugged in properly and that the ports …
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You aren’t able to access the New Media Array or Company File Dump. Ask if someone else is able to access it? Check if you are connected to the network, or if your connection is having issues by opening a web browser and attempting to reach a site on the internet. If others are able …
Checking if google instances are running. Open Cloud.google.com Login with Username and Password listed in the Passwords Spreadsheet. Once logged in, go to Console You will see a drop down in the top bar next to Google Cloud Select the instance you need to check. Once you have clicked on the one you want to …
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If you are trying to access the Control panel for the site or the Public facing side and you are not able to, the first step is to open https://status.bigcommerce.com/ If there is something that has just arisen it may have not been updated just yet, but refresh the site side and see if the …
Continue reading “How to tell if the Site (elev8glassgallery.com) is Down.”
Open a https://putty.org Click Download Putty Click on the 64Bit windows Package to download. Once downloaded. Click on the file to install it. Proceed through the install Process. Click Next until you reach the install step, click install. Open the program once installed.
Open http://192.168.2.9 Login with the Username: updates, the password will be in the password spreadsheet, if you do not have access ask Steve or Adam to provide the password to you. Once logged in, Click on Module Admin in the top bar. Click on Check Online. …
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