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Does the company provide assistance with marketing at vendor events?

We do have table covers that you can print yourself, or you can purchase one of our table covers made of vinyl.

Does the company have a mission or vision statement?

Elev8 – Mind – Body – Spirit Code of Ethics Here at Elev8 we have this code of ethics because we believe in it.  Yes, it is longer than some, but its that real to us.  We feel by adhering to these codes of conduct we will build the billion-dollar company we have envisioned.  The …

Does our shipping and handling charges cover duties and taxes for our international customers?

No, us as the shippers do not know what your government will charge for the duties or taxes so they are not included in your order total

Protected: Do we accept PayPal as a form of payment?

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Do different products have different levels of compensation?

On average all our products are the same compensation level.  We try to keep it simple and offer the best value in products in the industry.    

Do Ash Catchers and Cool Catchers Come With Sherlock MP + Accessories?

No, but they can be added on, Refer them to the website

Customers ask how many watts or amps the Silver surfer, DBV or LSV runs on. Many ask because they are traveling or using a trailer or camper.

How Many Watts: 30 How Many Amps: .25 @ 120 volts / .125 @ 240 volts

Customers are reaching out that their coconut oil tube for the Sidekick is empty

The coconut oil has hardened within the tube and needs to be heated up to get out. Have the customer run tube under hot water or place into microwave between 5-10 seconds. This should heat up the oil enough to get plenty out. Explain to customer they only need a small amount, half a drop …

Protected: Customer would like to add to an order the made previously to save on shipping

There is no excerpt because this is a protected post.

Customer wants to know about the turnaround times for the Create Your Own custom glass pieces

The turnaround time, depending on the type of piece can take 1-2 weeks before being first contacted by the glass shop. Total time depends on complexity / size of order