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How quickly are orders fulfilled?

We try to get the orders out in two business days from getting them.  Many times we get them out in 1, but sometimes on large or custom order, it may take 3 days.

Protected: How Much Can Pre Order Customers purchase a SideKick bag for? How Much can Employees purchase them for? How much is the bag for a customer who orders one after 04/2016? Is the bag included with all new orders?

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Protected: How many active consultants are there nationwide?

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Protected: How long should we hold on to a product that sent to us for repair before returning it to inventory if there is no response from the customer?

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Protected: How long does it take to ship out wholesale orders?

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How hot does the Hero Mini Pen get (Essence Pen/Max Maxer Mini)

I think the temp is around 600. I know it gets hotter, but when the oil is in there it takes the heat, and maybe can not fully get as hot. When something turns red it is about 800+. This does turn reddish so I could say it gets up to 800 degrees without concentrates …

How frequently are products released and retired?

Some products have been around since the start of the company like the Silver Surfer Vaporizer.  Other products like the wax maxer came out in 9-1-2018.  We are always working to also improve new ways to use the time-tested units.  Such items as the EOK for doing dabs on the desktop units have evolved to be one of the best …

How Does Inventory Work In Elev8.One and Big Commerce

If you make a product in Elev8.one the product will be created in Big Commerce. If you make a product in Big Commerce it will NOT be made in Elev8.one All individual items that do not have an option will syce up and down from Elev8.one to Big C. If an item has an option …

How do you vape Hashish in a vape or vaporizer?

Our vapes can for sure vaporize hash or kief.  Kief is turned to hash with pressure and heat. For all our vapes with just the screen, one can add hash right on top of the screen.  After use, the hash will break down into a powder (kief) and eventually the screen will clog. One thing …

How do we verify if a unit is in warranty from any specific website?

In order for a unit to be processed under a 3 year warranty, the customer must show proof of purchase from an authorized retailer. The only online presence that should be selling our vaporizers in the USA is 7th Floor, Vapor Nation or Namaste. Also, If customer service encounters a website that shows our products …