The heater cover goes through many tests. Sometimes as a new product is developed tests are not seen until there is an issue. Then another check is added to the overall testing checklist. If there is ever a bad product, swap it out and let them know this is one of the firsts, and that …
A glass that sucks goes extinct. Terps sucks much like other colors you will not see.
Alcohol is pretty safe on the powder coating and anodizing. Powder coating is a type of plastic, so a very harsh solvent could potentially hurt it. We suggest only alchole 91%
If the ceramic heater were bigger the glass ID would be bigger. While big is better, it is more about getting the air to heat. The new baller series helps all the air get to the temperature you want.
The following is a list of products which are currently being pre-assembled as kits by our production team. This list can be updated as needed: Baller Series Heater – Ruby Ball Conversion Kit for Silver Surfer Baller Series Heater – Ruby Ball Conversion Kit for Super Surfer Baller Series Heater – Ruby Ball Conversion Kit …
Continue reading “Which of our products are sold as kits which we pre-assemble at the warehouse?”
In the case of products which are kits that we prebuild and stock as built kits, we should not have pick lists for each item in the kit. For a lot of our other products that have multiple items included (vaporizers, etc) we will have ‘pick lists’ for each item because the products have to …
Continue reading “Should prebuilt kits have pick lists for each item in the kit?”
If you want to add a clickable email address to any body of text on Elev8GlassGallery.com (BigC) or any of our other websites, then you will need to use HTML5’s “mailto:” function. This creates an email link that, when clicked, will open the user’s default email app. The function will take the user to a …
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Yes, first off, the item might still be under warranty, do you have the date purchased and did you register the device? I can search your name and email in our system as well for you. If there is no proof of purchase or registration that is no problem. I believe your heater could have …
When a customer offers to trade in a piece of glass, before we agree to anything have them submit photos of the pieces to assure we are even interested in the glass piece. Even if the piece has been used we still may accept it for a trade in.