NO, once the order is submitted you can not retro a refund. You must cancel the order and reorder with a coupon code. We have a sheet of refunds due to this and I believe we should not offer this service.
This will be put in by a custom glass order form. You can also always contact your sales rep to see if they feel the trello card was understood. If you feel there needs to be more communication you can always contact Jeff. See custom Glass
The customer usually knows what they want, you can upsell but never make them question their purchases. The order put in will be what is packed. If a customer puts in an order of say a large amount of 1 color, but we offer many, it might be wise to ask the customer if they …
Email Steve right away with any info you have.
If after talking with the customer about why it is important to keep the value of our goods and they refuse to see our view. We will end our relationship with them. Notes will be put into Elev8.one why we are ending our relationship and they will not be allowed to carry our products for …
Check out with the no shipping/free shipping option and choose check payment. Once an order is processed for shipping, the quote will be added to Elev8.one and the rep will contact you for payment. If you have a card on file we can charge that or create an invoice for payment.
Create an order in Elev8 one and send a link. Create draft order in Big C and send customer link. They can then tell you and approve or checkout with the link provided.
What happens if we see your products advertised and sold for less at other locations? The retailer will be contacted and notified they are violating the MAP. Send them a copy if they do not have it. It should be noted in Elev8.one that you have contacted them and sent them the MAP. Here is …
Don’t worry, when Elev8 has a sale we give you a better deal also so your customers will use your code.
This is something we can not stop. As a customer, Big C notifies when an order is completed.