This is best done with a pick that came with your SideKick. If it is used, the tube with vortex cooler will be easy to get out, just push down with your pick and the tube and cooler will come out. The other tube is a little more tricky. You will want to remove your mouthpiece and then you will push your pick in and you will find an edge. This is done by feel. Once you find that you will push and the tube will come out. We will work on a video for this to help.