The heater on the Elev8 vehicles is designed to move. It has to be higher for dry her vaporizing compared to when using the EOK.
One can tighten up the heater by removing the bases and adjusting the wires, or adding a tie wrap to help. The SSV was originally designed to work as a dry herb vape, but still needed adjustments as the heater covers are handmade. This was great for the EOK, but there is no current solution.
You can always send it in, and we can adjust it and get it tighter, but it does have to move for the replacement of covers.