Yes, you can add the Route digital Product and calculate the coverage cost and add that to the order. Once the item is added, you need to calculate the premiums for the subtotal. The cost is $1.15 for subtotals of $100 or Less. Subtotals of $101 and above are 3% of the subtotal cost. If …
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If a customer decides to remove Route coverage from an order before the package is shipped out we need to cancel the initial order, and replace the order without the Route coverage selected. Use manual payment for the second order and reference the payment on the initial order in the summary field. Refund the cost …
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Filing Claims for Route Shipment Insurance Customers are also able to file the claim for their shipment with the order ID or Route ID that is emailed them after completing the purchase, and the email address they used for the purchase, on Claims.route.com If the customer is not comfortable with the process, we can also …
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