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Home Frequently Asked Questions (FAQ) All Products
HOW DO I ORDER CUSTOM GLASS?

If you would like to order the custom glass you can contact us directly to place your order. Custom glass orders may take 2 to 8 weeks to complete, depending on the complexity and schedule of the blowers. Once the order is placed the artist that will make your custom glass will contact you to …

HOW DO I KNOW WHAT TYPE OF GLASS MY VAPORIZER HAS?

The best way to know what kind of glass heater cover or wand glass you have it by reading our blog

HOW DO I KNOW WHAT SIZE JOINT I HAVE?

This is a very common question. We have made a blog with images to help you understand what size joint you have.

HOW DO I INSTALL THE HANDS-FREE ATTACHMENT FOR BEST FIT?

This is done by bending the hands-free attachment more straight or less straight. We do have two hands-free attachment sizes. One is for the Silver Surfer and one is for the Super Surfer. However, the super hands-free attachment will work on the Silver Surfer when you use the new spherical FlavorDisc wand.

HOW CAN I TELL IF MY SIDEKICK BATTERIES DON’T WORK?

For Version 1 The batteries will read 4.2 volts after fully charged. They should power the unit on and bring the unit up to the desired temperature. If the batteries don’t read 4.2 volts when fully charged, the batteries might be getting weaker and may need to be replaced. If the batteries show no voltage …

DOES THE STANDARD ELEV8R COME WITH THE QUARTZ HEATER?

Yes, all of the Elev8R’s now come with the quartz heater. You can still buy a borosilicate heater at a very affordable price.

DOES KEIF VAPE WELL ON A FLAVORDISC?

This does not work well, and we suggest to mix with just a little flower in the standard wand you use for your vaporizer.

DO YOU RECOMMEND USING THE SILVER SURFER, SUPER SURFER OR DA BUDDHA AS A DAB RIG? WHY OR WHY NOT?

The Silver Surfer is a great addition to a dab rig. A dab rig is more the piece of glass. The great thing about the Silver Surfer is it can vaporizer both flower and concentrates while also being able to be connected to any rig.  With the new Quartz Dab dish, your 7th floor vape …

DO YOU OFFER REPAIRS?

Elev8 Glass Gallery does not do repairs on third-party vaporizers, or anything else we do not manufacture. If your vaporizer is not functioning, please contact us first to ensure you’re using it correctly, or if there is anything we can help with. We do however fix the Elev8 Vaporizers that we manufacture and distribute, such …

DO YOU OFFER DISCOUNTED ITEMS?

Yes, we offer glass and vaporizer bundles with significant discounts, unused cosmetic blemished vaporizers, and on occasion, glass with small sealed hairline cracks. Blemished units and sealed glass are tested and fully functional, and the blemish or cracks are purely a cosmetic imperfection. We would never sell dysfunctional vaporizers or glass. For a full list of everything …