Troubleshooting workstation not connecting to Laser

Home Frequently Asked Questions (FAQ) z- Internal IT Troubleshooting workstation not connecting to Lase....

Sometimes for whatever reason the creation computer will not connect to the laser engraver.

  1. Make sure that the network cable connecting the Creation Computer to the Laser engraver is still connected.
  2. Once that is confirmed, look at the end of the USB Ethernet Port and confirm there is link activity on it.                              The Ethernet adapter maybe on either the front USB ports or the Back USB ports.
  3. Look at the front of the port and make sure there is light activity with the cable plugged in.     
  4. If there is no activity try unplugging the USB device and plugging it back into the same port, if that shows light activity trying sending the print to the laser again.
  5. If that does not resolve it, try moving the USB device to another port.
  6. If that still does not resolve it, attempt restarting the computer completely.