Shipping International Shipments

Home Frequently Asked Questions (FAQ) Shipping Shipping International Shipments....
  • Follow all the basic Wholesale and Retail “Packing Procedure”
  • International orders get the normal tape on the box PLUS tape over and around all the seams just like all boxes over 14”
  • THE INVOICE CANNOT SAY “VAPE, VAPORIZER, OR VAPING” ANYWHERE!
  • If the box is larger than 14” tape the black corner supports to it.
  1. Fill out the ShipStation form as normal. TRIPLE CHECK THE ADDRESS! 
    • You’ll see an error flag until you fill out the Customs Declarations
    • Unless there’s a specified Shipping Service don’t browse rates until after the Customs Declarations are filled out
  2. Grab the invoice and break it down into the Tariff Categories ( Glass Accessories, Aromatherapy Diffusers, Steel Parts, etc)
    • If this is a large order or a wholesale order this could take 20 minutes with all the categories and counting. 
  3. For each category you’ll need to know the total dollar amount and how many of each item there is. ( ex. 35 pieces of glass = $1360 @ $38.85 each)
  4. Do this for EACH category until the whole invoice is grouped…
    • (example) Glass Accessories $1360/ 35 pieces = $38.85 each
    • Steel Parts             $420/ 75 pieces = $5.60 each
    • Aromatherapy Diffuser …..etc.
  5. When that’s done Add the totals of each category to make sure it equals the total on the invoice before taxes and shipping…if it doesn’t you’ve missed some items.

FILLING OUT CUSTOMS DECLARATIONS

  1. UNDER THE “CREATE + PRINT LABEL” BUTTON STARTS THE DECLARATIONS. FILL THEM IN AS FOLLOWS…
    • “Select Contents” = “ Merchandise”
    • “If Undeliverable” = “Return to Sender”
    • “Duties Paid” = WILL AUTO-FILL
    • “Postage Paid” = WILL AUTO- FILL
  2. Start with Declaration #1 (which should be blank from clearing them earlier, if it’s not blank “Delete” all declarations to start fresh.

Declaration 1

  1. “Description” – Fill in your Tariff Category ( Aromatherapy Diffuser, Glass Accessories, etc)
  2. “SKU” – Enter the SKU from one of the items in this category
  3. “Quantity” – Enter the number of items counted off the invoice for this category (ex. Glass Accessories, 35 pieces)
  4. “Item Value” each- Enter the TOTAL Dollar amount in the category divided by the number of items (ex. $1360 divided by 35 = $38.85 each)
  5. “Total Value” – WILL AUTO- FILL
  6. “Harmonization” – Enter the Tariff Code off the Tariff Code Paper near the shipping computers, without periods or spaces (ex. Glass Accessories 7013105000)
  7. “Country of Origin” – United States for most categories. China for Screens, Picks, and some others. If you’re unsure, ASK.
  • Press the “ Add Declaration” button to add another category and do the same with Steel Parts, Aromatherapy Diffuser, etc if needed. 
  • If it’s a small order with only 1 category you’d only have 1 Declaration to fill out and you’d see no error flags near the “Create + Print Label” button.
  • From here you’d either “Browse Rates” by pressing the calculator icon or choose their preferred Shipping Service, then press “ Create + Print Label”