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Product Review for Elev8 Products

Leaving a product review helps us tremendously!  If you received an email for a product and the link is not working you can go to the product you want to leave a review for.  Under the item title you will see a “Write a Review” You can also leave a google review for us

Archiving emails for Previous Employees

To Archive emails for a previous employee, you will need to have the following: An Admin Google user account on the same domain as the email address Access to the email account you would like to Archive. The login for the Past@7thfloorvapes.com email account. Once you have all of those things in place, you will …

International Customer has an issue with a shipment or part needs replacement.

If an international customer has an issue with a product or part and asks for a replacement, it makes more sense for us to offer them store credit for the amount of the part, especially if they did not buy it from us directly to begin with.

Route Insurance Stamped Envelope Orders

If a customer chooses Route Insurance on an order that ships as a stamped envelope, we need to inform the customer that they will have to step up to a shipping method that includes Tracking for the shipment. If the customer does not want to pay the additional cost for shipping, they can remove the …

How to Remove Route Insurance from an Order

If a customer decides to remove Route coverage from an order before the package is shipped out we need to cancel the initial order, and replace the order without the Route coverage selected. Use manual payment for the second order and reference the payment on the initial order in the summary field. Refund the cost …

Modem Hardware at Elev8 Arts Center

All service locations will have an Underline Gateway (also known as an ONT: Optical Network Terminal) installed connecting the site to the Underline network. We provide the Adran SDG 854-6 (Wi-Fi 6) device. The Underline Gateway is virtually controlled and configured through your Underline account, in case you’d like to change things like the WiFi …

Baller Series Kit Build and Heater Testing

Ensuring these are tested now ensures a smooth experience and saves time. Start by making sure you are area is clear and clean.  Make sure you have the proper vaporizer out that you are testing the heater covers on, also having the aroma top available for testing that matches that vaporizer. Inspect the heater cover …

Does the torch need to be at a certain mode when fuming? Or can any torch fume like a nortel minor or national?

Any torch can fume gold and Silver.  Taking an extensive fume glass by Elev8 Premier will allow a blower to more understand how the fume is applied and how it is then worked into the glass

Are there any limitations of what we can do with customs? Like with sculpting as an example.

Yes, each blower is limited to the skills the posses.  Elev8 Premier can skulpt basic things, but no blower specializes in sculpting “yet”

Does fumeing ever fade away?

There are different methods of fuming.  If the fume has been worked into the glass, the fume is there.  If the glass is fumed just on the outside or inside, the fume can rub or scratch off.