My wholesale customer paid for their order when they put it in. Does that mean I can charge their card for the shipping?

Home Frequently Asked Questions (FAQ) Wholesale My wholesale customer paid for their order when th....

NO, they have to have a card on permanent file. Just paying does not give us the authority to charge the card or even keep on file. THE REP needs to contact the customer to get the shipping payment. This can be done by creating an invoice in Authorize.net or calling the customer for a cc payment. The REP CAN add the cc to the database IF the customer allows. If not THE REP needs to call every time to get payment.

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