Making sure all products are scannable for shipping to keep track of product

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Posted by Adam on July 17, 2024

Periodically there will be items that do not scan.

When those are brought to our attention, there are a couple of things to check.

  1. Compare the SKU that is coming in from BigCommerce to what is in Elev8.one, if for some reason the item SKU has been changed on either side it will not scan properly.
  2. Is the QR code damaged?
  3. Is the QR code not able to be scanned straight on?
  4. Is the QR code too close to another QR code?
  5. Are you trying to scan it and the lighting is poor? move it to another space where there is better lighting.
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Updated on July 17, 2024