You can visit our page here to learn what you vape is currently worth to trade it in for a Silver Surfer
what is the best type of paper? organic vs non organic? hemp or other material?
This really depends on you. Organic is a great word to make you feel good, but is it so much better? A paper is meant to burn, and if you want a healthier way to consume it, one should take a look at vaporizing with the Silver Surfer.
With that said, really it all depends on you again. Some papers are super thin, and harder to roll, some are easier. Some people like short joints, others like them longer as papers come in a few different lengths. Here are just some of the papers we sell.
Learn more about the art of vaporizing here.
how are blasting tubes used?
These are not legal in Colorado for making concentrates. Elev8 does sell a tube that is used to extract the essence of legal herbs only.
Basically, the tube is filled with herbs and then a solvent is used to run past the plant material removing the oils and essence of the plant. This can be very dangerous and should NEVER ever be done indoors. It should also NEVER be performed by anyone other than a professional that has been taught by someone with years of experience.
Never use a tube for blasting cannabis with butane. This is a felony and should never be done.
Are the SSV and the DBV the same? Could you use accessories from like the SSV and use it on the DBV?
These units are kinda the same, but not at all the same. If you have a conical heater cover for the SSV, yes the glass wands would be interchangeable between the SSV and DBV.
The SSV we feel is by far a better consumption device. The angle of the dangle is very important and when connected, the wand faces up, so gravity is your friend. Also, the SSV features a metal base and when you get the SSV with the spherical flavor disc wand, you just have a better bowl. The spherical flavor disc wand is 2.5 times larger as well as it will NEVER get stuck in the heater cover.
Learn the different glass for the SSV here.
Are there different dab tools for different forms of concentrates?
Yes, there are different types of dab tools for different forms of concentrates. We do feel that a small flat tool is the overall best tool. This will work on waxy concentrates, diamonds, and gooey concentrates.
Here are our dab tools
how can a customer find a local retailer with our products?
As of now, we would have to call our customer service and let them know the city you are in. We can then help find a local distributor.
Can Elev8 Premier do any facet work?
Yes, our team can do faceting work and runs $110 an hour to perform custom faceting work.
why doesn’t my terp slurper spin the pearls around?
This could be many reasons. If you do not have an Elev8 Terp Slurper or some other good brand, the holes may not be at an angle to allow the spin.
Another reason could be that your terp slurper is dirty? If this is the case, the oils get thick and can hold the pearls in place, not allowing them to move.
How To work Trello for Elev8 Distribution Customer Service
Trello is an amazing tool we use here at Elev8 to manage and track jobs or takes that require the use of more than one department. This allows the job to be tracked and checked off so it is fully done.
Watch this video to learn more
Go to your Customer Service Trello Board. This is where you will live for Trello. This is where a lot of cards are made using the templates. NEVER change the template. If it is not working as you would like it, get with Steve to discuss your thoughts.
The first thing you must always do when making a new card copies the TEMPLATE and duplicate it.
What to ask a customer if their vaporizer is not working properly
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