Customer calling because although their vaporizer is working, the product they are putting in the vaporizer is not being vaporized properly

Have they turned the vaporizer up all the way? If yes proceed below, if no have them turn it up

1 – unplug the vape, and allow to cool for at least 1/2 hour
2 – remove glass heater cover
3 – lift ceramic heater so it just about reaches the glass heater cover
4 – replace glass heater cover
5 – the heater should be quite close to the heater cover, but it should not touch the glass, or the cover will break. I’ve found that the easiest way to lower the heater just enough is to use the pick to push down the heater just enough to prevent it from touching the glass, usually about 1/8 of an inch

Can you vend your products at vendor events?

Yes, you can vend whatever you like however you like.  We encourage you getting out there and meeting people and letting them know the Elev8 way of life.

We do however discourage building a stock of goods to sell.  We do not want anyone investing in products and expect sales to come from placing an order for your client.

Can you have your own domain name that points to your company website?

As of right now, we do not have that.  We are working to make it so your website would be your name with elev8athome in it.

Right now we offer a coupon code so that you can make money any sales you get at  It is also a 5% discount.

Can we fix specifically Ground Glass joints if the rest of the glass isn’t damaged? How much does it cost? How long does it take?

We can most likely fix ground glass joints, but require a photo to see exactly how it was broken. Ground Glass joint repair cost 40$, plus return shipping costs. Most repairs can take 1-3 weeks depending on the workload of our Glass Shop.  This is for 7th Floor products

If they have another item that is a elev8 glass, elev8 premier or any other glass the starting cost for repair is $60 not including shipping either way.  If it takes over 45 minutes to fix it may go up to $100 or more.