How Does Inventory Work In Elev8.One and Big Commerce

If you make a product in Elev8.one the product will be created in Big Commerce.

If you make a product in Big Commerce it will NOT be made in Elev8.one

All individual items that do not have an option will syce up and down from Elev8.one to Big C.

If an item has an option it will
-Sync down from Big Commerce to Elev8.one but will NOT sync from Elev8.one to Big C.
This is because Big C. does not see options as individual products, but Elev8.one does see them as individual products.

How do you vape Hashish in a vape or vaporizer?

Our vapes can for sure vaporize hash or kief.  Kief is turned to hash with pressure and heat.

For all our vapes with just the screen, one can add hash right on top of the screen.  After use, the hash will break down into a powder (kief) and eventually the screen will clog.

One thing we recommend to help with this is adding a little flower first, then put the kief or hash on top of that.

Another way we have found is with our flavor disc wand.   Just put the flavor disc in your flavor disc wand and then add some hash or keif on top of that.

We also suggest to just stir the kief or has with your pick much like you would with flower.

How do we verify if a unit is in warranty from any specific website?

In order for a unit to be processed under a 3 year warranty, the customer must show proof of purchase from an authorized retailer. The only online presence that should be selling our vaporizers in the USA is 7th Floor, Vapor Nation or Namaste.

Also, If customer service encounters a website that shows our products being sold for less than required pricing, please email cusotomercare@7thfloorvapes or contact a sales team member. We will contact the seller and send a cease and desist and a requirement of pricing. Also we will check with Vapor Nation first to see if they are distributing to the seller, as they may take care of the situation without 7th Floor having to step in. Anytime this situation is encountered please make sure to CC Bill (General Manager) and Adam Nurmi (CFO/IT department)