How quickly are orders fulfilled?

We try to get the orders out in two business days from getting them.  Many times we get them out in 1, but sometimes on large or custom order, it may take 3 days.

How hot does the Hero Mini Pen get (Essence Pen/Max Maxer Mini)

I think the temp is around 600. I know it gets hotter, but when the oil is in there it takes the heat, and maybe can not fully get as hot. When something turns red it is about 800+. This does turn reddish so I could say it gets up to 800 degrees without concentrates in there.

How frequently are products released and retired?

Some products have been around since the start of the company like the Silver Surfer Vaporizer.  Other products like the wax maxer came out in 9-1-2018.  We are always working to also improve new ways to use the time-tested units.  Such items as the EOK for doing dabs on the desktop units have evolved to be one of the best ways to do a dab.

The glass is always changing and new styles are being released monthly.