Category: Wholesale

How do you re load or re cache Elev8 one to show updates?

You will right click your mouse anyplace on the screen Left-click the inspect button on the menu Right-click the refresh icon and then click Empty Cache and hard reload See this video for hard reload and re-cache for updates in Elev8 one or to help fix a bug  

Sales Price Sheets for quick reference to send to customers

LINK

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Wholesale Sample Email for upselling

Here is a sample of a good way to upsell a sale from an email. Make the customer’s life easy.  Include links when possible Show them what is a benefit and what is a feature of that benefit I came upon a customer asking for 1 of each banger to start with and if they …

RMA Policies for retail, wholesale and distributors

RMA policy for Elev8 Distribution Direct Sale to End Users RMA/Warranty/Resale policy for Elev8 Distribution LLC Sales to Reseller

What is our fraud detection procedure?

Fraud Protection Doc

How long does it take to make a cremation pendant?

This can take a few weeks.  Really it depends on the artist’s workload to when it can be done.  One thing is we do not like to rush anything and would rather it take longer and get it right than rush it. All the cool things we do for cremation glass See our pet cremations …

Can we make a custom decal to put on our glass?

Yes! We can order custom decals to be put on pretty much any piece of glass. For a brand new design, there is a $50 set up fee. The decals would than cost $0.50 per decal, with a minimum order of 200 decals. We would need the customer to send us the image, and let …

When a drop ship comes in with an invoice# and ships with our invoice#. The drop shipper needs their # on our shipping invoices for tracking purposes. How do we do this?

This is not something our system is capable of.

How do I invoice a customer for wholesale?

Contact Theresa and she will create it if you do not have access. theresa@elev8athome.com