Category: Retail Head Shop

Home Frequently Asked Questions (FAQ) Retail Head Shop
Are we doing any trade in offers for the lsv?

Yes, we can take many vapes in for trade-in.  All Elev8 Vapes and even competitor vapes can come in for trade in.    

Will premier make any more custom peak/carta tops?

If there is an order placed it can be done.  Premier as not made peak tops to our knowledge

can we apply phoenix oath the elev8 marbles?

Not Elev8 premier marbles.  Only the soft glass marbles and the Elev8 Premier Mushroom, vortex, flower and implosion marlbles.  

Can i get a gift car or gift certificate for a loved one for the holidays?

Yes, both online and in the store.

Can someone trade in a used typhoon for a new typhoon with the trade in program?

Absolutly Yes

Will we ever make more colors of the super soaker? Could we do a bronco blue and orange?!

As of now no.  These should be hot sellers and need more love from all our sales reps to show them off.

How does a customer actually claim their phoenix oath warranty if their piece breaks? Do they do it or are we responsible for pulling that information up? How would one do that?

You can find if they are registered here for the Pheonix Oath  

Is any heady avai;be for 15% off with the loyalty? Regardless of age or price?

Yes

How soon after a purchase of a silver surfer can someone trade it in for a new one? Is there a limit to trade in numbers?

If someone wanted to trade in their vape the day after, or even an hour after that is fine.  They are not making any money. Here is our trade-in program    

How to Check and maintain glass at different location and the website

Having the ability to have our glass on the website allows further reach for both the stores and the web.  One shop can show customers what we have at all our locations are if they are looking for a particular artist. The glass that comes in gets a trello card from the appropriate board. The …