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Home Frequently Asked Questions (FAQ) Retail Head Shop
Can we do custom pieces with crushed opal?

Absolutely yes.  Just contact Jeff at Elev8 Premier for more help after you know what the customer wants

can we fix a broken carb hole?

Yes, fixing a carb can be done.  We can fix a lot of glass, but not all glass.  Learn more on our website, or stop in to Elev8 East Side or Elev8 West Side

Can we make custom slide/banger holders/hangers or other custom glass?

If it is made of glass, yes, we make all kinds of things.  We have our clear ones here, but we can make them from any color, lined tubing or Butter Color. For wholesale order see here

How do I schedule a Glassblowing class from headshop?

After they have checked out and checked the schedule to verify space you can fill this form for them.  If you have access you can see the datasheet that has the info of who is taken care of

How do I make a function video with KineMaster?

How to make a function video: 1. Using the Function Video Stage upstairs (polished metal table) film all clips that you will need. Get a clip with at least one full rotation on the turntable (landscape mode), one clip panning upwards from the bottom of the rig to the top (do this one in portrait […]

is there a way for a customer to return a dbv or ssv for credit?

Either vehicle can be returned for a refund in the first 30 days only if it has been unused.   If it fails in the first 30 days after being used, we cover the shipping and the repair ( I don’t typically switch out the unit).   After the 30 days, only warranty repairs can be performed […]

How to make a function video/reel for instaram and youtube

How to make a function video: Using the Function Video Stage upstairs (polished metal table) film all clips that you will need. Get a clip with at least one full rotation on the turntable (landscape mode), one clip panning upwards from the bottom of the rig to the top (do this one in portrait mode), […]

Selling glass that is on the website

If you sold glass, it could be on the website. All glass that is on the website has a hologram sticker on it with the SKU.   When this glass sells it needs to be removed from the website.  In order to keep it smooth, we have this form to fill out when the glass sells […]

who do i pass customers along to when they contact us when they have issues with a website order

If a customer contacts you from a website sale, please have them contact our customer service at 719-570-9928 or at customercare@elev8distribution.com If there is a person that comes to the headshop looking for anyone with insurance or anything else really, always refer them to customer care, phone or email.

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