Category: All Products

Home Frequently Asked Questions (FAQ) All Products
MY ELEV8R OR DAB STRAW WAS SET ON SOMETHING AND NOW THERE IS STUFF MELTED TO IT. HOW DO I GET IT OFF?

The easiest way we have found to get this off is with a razor blade. First, make sure your piece is cold. Then scrap the burned goo off. If it is in crevices you may need to use a pick or something smaller, the tip of a reason can get in there also sometimes. A …

IS THERE A CLIP THAT WILL HOLD MY DA BUDDHA WAND AND HEATER COVER TOGETHER?

Yes, the 19mm sick clip will work for that. It may get hot because it is right next to the heat source, but that clip will hold the two pieces of glass together. You may also find it is very hard to put this on and off. We suggest a Silver Surfer if you want …

IS THE AROMA TOP DISHWASHER PROOF?

We do not recommend putting the aroma top on the dishwasher as it should only be heated and cooled slowly

IS A MOD OR VAPE PEN TECHNICALLY VAPING?

By today’s standards, a vape pen and a mod are vaporizers. Technically they are atomizers that atomize the oils and e-juice essentially vaporizing the oils. This is almost the same thing as vaporizing so for lamen terms they are the same. A true vaporizer uses the proper heat to get the oils to the proper …

I DON’T SEE ANY VAPOR WITH MY VAPORIZER

Plant matter vapor is visible under the right lighting, it looks and behaves similarly to a very light smoke or mist. It is possible to blow vapor rings, but your vapor from vaporizing will never be thick like the e-juice vapes. Visually, it can be compared to seeing your breath on a cool night, with …

I ACCIDENTALLY MELTED A PLASTIC BAG ON MY SILVER SURFER HEATER COVER. HOW CAN I GET IT OFF? IF YOU DID THIS ALSO TO YOUR ELEV8R HEATER THIS IS ALSO THE BEST WAY TO CLEAN THE GLASS.

The best way is to remove the heater cover from your Silver Surfer after it has cooled down. Then take a razor blade and scrape it until it is clean. Replace the heater cover and you should be good to go.

I ACCIDENTALLY FORGOT TO PUT THE BUCKET IN MY SIDEKICK BEFORE LOADING CONCENTRATES, DID I DAMAGE IT?

This is not going to ruin your unit. Try to get out all the oil and waxes you can with a tidy tip or q-tip. Then turn the unit on and burn off any oils. Feel free to inhale these oils.

HOW WAS THE SILVER SURFER CREATED?

The journey of the Silver Surfer started in 2004. There were other desktop vapes out there but they were inferior so we came up with the Silver Surfer. It was the first vaporizer in the industry to use a ceramic heater. It was also the first vaporizer that allowed the user to vape and diffuses …

HOW SHOULD I CLEAN MY GLASS?

We offer a variety of cleaning products, which can all be found here . Using a cleaner with pumice or salt will help clean the glass much better. Warming the cleaner in a microwave for 5 or so seconds will help also clean the glass better.  Make sure if you use a microwave you do not …

HOW OFTEN SHOULD YOU CHANGE THE SCREEN ON YOUR VAPORIZER

Changing you screen or keeping it clean really makes the vaporizing experience much better than a clogged screen. We suggest changing your screen ever 10-15 bowls, or when you notice your wand becoming clogged. You may have to clean or change it more often if you are vaping hash, keif or some really really good …