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Home Frequently Asked Questions (FAQ) All Products
What is the Temperature rating does the Vinyl tubing reach?

160 F. The vapor has cooled to less than this by the time it goes through the glass.

What is the temperature range of the SSV, DBV, LSV, and Super?

SSV, DBV, LSV, Super: low – 88.1F high – 900F ( 482C) is what the heating element reaches, not the vapor/air itself

What is the temperature range of the Sidekick, Highest temp?

Setting C F Setting C F 1 38 100 6.5 185 365 1.5 54 130 7 190 375 2 71 160 7.5 196 385 2.5 88 190 8 202 395 3 110 230 8.5 207 405 3.5 121 250 9 212 415 4 132 270 9.5 218 425 4.5 144 290 10 224 435 5 …

What is the Sidekick bag made out of?

Chambray

What is the shelf life of unused batteries for the Sidekick?

Unused fully charged batteries not inside a SK should last many many months if not years. Inside the SK the batteries may only last about a few weeks. This is caused from the SK always checking the polarity of the batteries. We have solved this problem for future units when we go into that production …

What is the product warranty?

Silver Surfer  is 3 years Super Surfer is 2 years Da Buddha is 3 years For more warranty info check out 

What is the lowest voltage the Sidekick should display before shutting down

6.4-6.5 volts

What is the grade of Stainless Steel for the Sidekick oil can?

304

What is the different dimensions of our vapes

Da Buddha is 61/2″ inches tall X 5″ in diameter at the base. SSV is 6 1/2″ tall and the base is 5″ x 7″ SUP is 7″ tall and the base is 5″ x 7″ SideKick is 2.25″ x 1.25″ x 5″ tall

What is the angle of the Silver Surfer and Super Surfer housings.

The angle of the housing on the Silver and Super Surfer’s is 23 degrees. It was designed at this angle so your herbs stay in the wand and do not fall out into the heating area. Also, when its lower than the heat, there is less chance of when you leave your wand hooked up, …