We can only support Credit/Debit Card payment and Check/Money Order payment at this time. Please Note – if you are using a VISA Gift Card, you must register the card to your billing address with the card issuer.
Once your order has shipped you will receive an e-mail with your tracking information. Click on the link or copy & paste the link into google for tracking If you did not receive your e-mail you can log in to your account or contact us for your tracking information.
We will gladly accept any new, unused items for return or exchange within 30 days of purchase. Please contact us to return or exchange items.
If an item was missing from your order, please contact us so we can correct this immediately. We will do some research to confirm and replace any piece you ordered and didn’t receive. customercare@elev8glassgallery.com or you can call us at 719-570-9928
Certain discount codes are only valid for a limited time. Make sure you’ve entered your code in correctly, and verify it hasn’t expired. Please contact us if you are having trouble with a promotion or discount code at checkout.
Please make checks payable to “Elev8 Distribution” and send to: Elev8 Distribution 1450 Aviation Way Colorado Springs, Co 80916
Our processing time on standard orders is 48 hours, with exception to out-of-stock items. We try our best to get them out in 24 hours, but we are not Amazon and have a small staff. Know we do everything in our power to get your order out ASAP Processing time on custom vape orders is …
Continue reading “How long do I have to wait before my order is shipped?”
Yes, the best way is to email our service team ASAP by contacting them at customercare@elev8distribution or call 719-418-1254
Please call us at 719-570-9928 as soon as possible.
You should receive an e-mail confirmation when your order is submitted for processing and another e-mail when your order is shipped. You can always call 719-570-9928 If you created a user account and were logged in at the time of purchase, you may check the status of your order at any time by logging in …