Steve K, Author at Elev8ing since 2004 - Page 239 of 274

Protected: If you see an email in the Customer Care inbox with the subject: https://website name.com/:Product information register customers, it should be logged in Elev8.One.

If I order something for Elev8 At Home and forget my consultant name can I change it after so they get the credit??

Yes, the best way is to email our service team ASAP by contacting them at customercare@elev8distribution or call 719-418-1254

Protected: If a customer is having difficulties with the SideKick base plate, what should we do?

Protected: If a customer is converting a 110v unit, to 220v standards, what items need to be swapped and what do we cover in this scenario? Can we upgrade a 110v power cord to a 220v power cord?

If a customer forgets to put in my consultant number or name do I have a chance to fix it?

Yes, the best way is to email our service team ASAP by contacting them at customercare@elev8distribution or call 719-418-1254

Protected: If a customer calls in to get a vape unit repaired, or replaced, we need to be sure to verify their information.

Protected: If a customer calls in about their SideKick not turning on, or it shuts off, what should we do?

Protected: I received broken or hair line fractured glass out of packaging.

Protected: How would we like to process payments for replacement parts and repairs through Ciaran or international repair centers?

Protected: How To Write A Procedure Manual