Category: Customer Service

Home Frequently Asked Questions (FAQ) Customer Service
Can we do custom flowers? choose what kind of flower or colors?

Yes we can, this is based on $110 an hour for the blower to perform the art.  We really love flower marbles

Do veterans get free glassblowing classes?

Yes and no.  If the veteran qualifies, yes!  We are self-funded so we have limited classes we can work on even the super discount given by Elev8 Premier. If you are a veteran and want a class please contact us.

how does local delivery work?

At this time Elev8 Glass Gallery does not off local delivery.   We can ship something to you using a standard courier.

How dose the payment plans for a piece of work?

This is our Lay a Way Program The agreement can be found here for staff  

How to I install a Heater Repair kit?

If you need to replace your heater in your Silver Surfer or Da Buddha please watch this video below

Can Elev8 Premier do any kind of custom sculpting work for pieces? If so what are some options for example?

Sculpting is not a forte of Elev8 Premier.  Not to say they can not.  Steve did the arm in this creature his Ferankshanaw.

What days and times are glass blowing classes? They are not listed on the calendar.

You can contact Jeff and scedual a class most any day of the week. Weekends are best, and are open fully if they say nothing.  If there is already a class, the day will show how many open spots there are.

Can we make custom diffused slides?

Yes, you must find out the length, joint size, joint gender and colors.  To help with this contact Jeff. 719-301-0774

How much experience do you need in order to rent space out of Elev8 Premier Studio?

At a bare minimum, one must take a Liquid Arts Class.  This teaches safety and the basics of glass Talk with a sales rep at the store to book a class.  Booking a class with a sales rep helps them earn commission!

What happens if a product’s price changes after a CX has purchased a Phoenix Oath. Do they pay half the new price or half the original purchase price?

They would pay half price for the new prices.  If there is a ton of kickback, go with the lowest price.  But let them know for the future that it is what the current price is on the site.